Tasha from Jubly-Umph shares how she got her first customers, lessons learnt from moving her business online and how to protect yourself from copycats...
Fiona from LoyaltyLion shares how to build loyalty without falling into the discount trap, setting up tier structures and rewarding the behaviour you need most...
I'm sharing perfect retargeting time frames, what the customer feedback tool is, how to manage your ranking - plus keeping an eye on your competition...